Earlier this week Travel Juneau and Southeast Alaska Independent Living (SAIL) received a letter from a very grateful summer visitor. The visitor and her husband felt very welcome in Juneau, thanks to the efforts of a Travel Juneau volunteer and the work of SAIL programs. With the help of assisted transportation, the couple were able to see the Mendenhall Glacier and experience the beauty and hospitality that makes Juneau such a wonderful place to visit. 

Below is the full letter:

I just wanted to let you know of a life you touched through your efforts to
make the world a better place for the disabled. My husband has a form of
muscular dystrophy and is confined to a motorized wheelchair. We recently
took the trip of a lifetime and went on an Alaskan cruise. My husband cannot
fly because of his size and limitations so we (actually he – he has a
modified van) drove from Texas to Seattle to take the cruise. It was quite an
undertaking and we had a lot of apprehension about the whole thing. We
absolutely loved the cruise. Alaska has a majestic beauty all its own and we
will never forget it. We were not able to go on any of the cruise’s
excursions because even the accessible ones could not accommodate my husband
as he and his wheelchair together weigh over 700 pounds. When we were in
Juneau, though, we happened to stop and ask the lady in the information booth
if there was anything in the area that might be accessible. She told us about
the accessible taxi vans and called one for us. The driver mentioned that
these vans are provided by your organization. Because of you, we got to go
see the Mendenhall glacier, such an amazing and beautiful part of Alaska.
Thank you so very, very much for providing this service and making it
possible for people you don’t even know to experience life more fully. God
bless you and the work you are doing.

– Mary